Monday, November 9, 2009

Today was EVIL... I woke up and got on the phone trying to figure out my stupid insurance situation. Called. Answering machine. Left message. No one has called back yet. How frustrating!!! I know they have a certain time frame at which to call me back but I've already called twice and left messages to no avail no not all today - I called last week. The whole thing just ticks me off. It's been a month they've had PLENTY of time. So then I called the lovely hospital at which I want to have C press 1-9 if you need this, want to talk to this person, etc. After listening to all those options I pressed 0 the lovely last option to talk to someone in person. It says if no one answers please leave a message. I let it ring 11 times maybe I should have waited for the 12th ring. Anyways, no one answered no machine picked up. I hung up and tried again. This time I pickedd one of the other number options that tells you to call the hospital billing number if you have questions about bills or insurance. Called and thankfully someone picked up. I explained my situation and she told me I'd have to call each dr individually because it was up to them. At this point I am VERY excited progress!!!! I call back the original dr with the 1-9 bull crap. There's actually 2 in the practice. The machine says the office is now on lunch. CRAP. I waited about an hour and a half. Called back. Explained my situation. She said she wasn't sure let me check. Almost immediatly she said no I was passed the cut off for new patients. BLAH. Then she kind of fussed with me a little. I asked her if all the other people who work with them have the same rules... You know save me time. She angrily snapped back she couldn't answer. Ok. Thank you mam. Have a good day. And I hung up before she could say anything back. Ok... 2 down 5 more to go. The next office a very nice nurse answered she kept applogizing if she sounded rude. She sounded fine to me. She told me that they do accept my insurance but under my situation she needed to check. Ok they would but they needed to make sure I was at least in the system. I'm not in the system yet. I'm not in the system yet! What are you ******* kidding me? She said to call back and make an appt when I'm in the system. Err... I thanked her. And then I just gave up!!! But no everyone keeps making me feel like a failure. I can't make idiots do their job any faster.

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